Wednesday, October 16

9:00am – 10:00am CT

Breakfast

10:00am – 10:10am CT

Opening Remarks

10:10am – 10:30am CT

Keynote

10:30am – 10:50am CT

Keynote

11:00am – 12:15pm CT

Meetup & Hosted Retailers & Brands Program (Prescheduled Only)

12:30pm – 1:20pm CT

Lunch

1:35pm – 1:55pm CT

Keynote

1:55pm – 2:15pm CT

Keynote

2:25pm – 3:10pm CT

Session 1

Track 1

New Research on Optimal Store Locations and Footprints for Unified Commerce

Track 2

Fresh Research on Changing Consumer Preferences and Demands

Track 3

Track Keynote: Managing Change During Disruptive Times

Track 4

Investor Insights on Unlocking Retail Growth

3:20pm – 4:05pm CT

Session 2

Track 1

Optimizing the Sales Channel Mix

Track 2

Innovative Store Concepts and Designs that Delight Shoppers

Track 3

Fostering a Culture of Experimentation in Large Organizations

Track 4

Seizing the Retail Media Opportunity Without Sacrificing the Customer Experience

4:15pm – 5:00pm CT

Session 3

Track 1

Tools and Tactics to Enhance Product Discovery Across Channels

Track 2

Digital Shopping Experiences that Engage Shoppers

Track 3

Leading Successfully Across Generations, Genders and Cultures

Track 4

Expanding into New Global Markets: Partnerships, Marketplaces and More

5:30pm – 8:00pm CT

Networking Events

Thursday, October 17

8:00am – 9:00am CT

Breakfast

9:00am – 9:45am CT

Session 1

Track 1

Track Keynote: Building Best-in-Class Unified Customer Experiences

Track 2

Next Generation Product Design: Generative AI and More

Track 3

Fresh Research on Global Trade and the Supply Chain

Track 4

Track Keynote: The CMO Perspective on Connecting Marketing to the Broader Organization

9:55am – 10:40am CT

Session 2

Track 1

Influencing and Measuring the Cross-Channel Customer Journey

Track 2

Winning Product Assortment Strategies that Boost Profits and Satisfy Customers

Track 3

Tools, Tactics and Structures that Enable Supply Chain Resiliency

Track 4

Setting Priorities in the Changing Social Commerce Landscape

10:55am – 12:10pm CT

Meetup & Hosted Retailers & Brands Program (Prescheduled Only)

12:20pm – 1:10pm CT

Lunch & Tabletalks

1:25pm – 1:45pm CT

Keynote

1:45pm – 2:05pm CT

Keynote

2:20pm – 3:35pm CT

Meetup & Hosted Retailers & Brands Program (Prescheduled Only)

3:50pm – 4:35pm CT

Session 3

Track 1

Best-in-Class Post-Purchase Experiences

Track 2

Product Innovation and Marketing: Standout Collaborations, Drops and More

Track 3

Case Studies: Initiatives that Boost Operational Efficiency and Sustainability

Track 4

Full-Funnel Marketing Tactics for Today's Retail Environment

4:45pm – 5:30pm CT

Session 4

Track 1

Spotlight on Cutting-Edge Technology Solutions: Unifying the Shopping Experience

Track 2

Spotlight on Cutting-Edge Technology Solutions: Product and Merchandising

Track 3

Spotlight on Cutting-Edge Technology Solutions: Boosting Efficiencies

Track 4

Spotlight on Cutting-Edge Technology Solutions: Reaching New and Existing Customers

5:30pm – 8:00pm CT

Networking Events

Friday, October 18

8:00am – 9:00am CT

Breakfast

9:00am – 10:15am CT

Meetup & Hosted Retailers & Brands Program (Prescheduled Only)

10:30am – 10:50am CT

Keynote

10:50am – 11:10am CT

Keynote

11:20am – 12:10pm CT

Lunch & Tabletalks

12:20pm – 1:05pm CT

Session 1

Track 1

Saving the Store Experience

Track 2

Track Keynote: Next Generation Powerhouse Brands

Track 3

New Research on Optimal Fulfillment and Delivery Strategies and Footprints

Track 4

Insights from VCs on the AI Technology Landscape

1:15pm – 2:00pm CT

Session 2

Track 1

Building a Tech Stack for Unified Commerce

Track 2

Building Consumer Trust and Brand Loyalty

Track 3

Intelligent Inventory Planning: Optimizing Quantity, Pricing and Location

Track 4

Implementing a Data and AI Strategy Across the Organization

2:10pm – 2:55pm CT

Session 3

Track 1

Case Studies: Achieving Success through Cross-Functional Collaboration

Track 2

Case Studies: Personalization Tactics that Increase Customer Loyalty and Lifetime Value

Track 3

Case Studies: Using Automation to Optimize Operations

Track 4

Case Studies: Applications of Generative AI that Drive Growth

3:10pm – 3:55pm CT

Key Takeaways Session