Wednesday October 16, 2024

9:00am — 6:00pm CT

Show Floor Open

9:00am — 10:00am CT

Breakfast

10:00am — 10:10am CT

Opening Remarks

10:10am — 10:30am CT

Keynote

10:30am — 10:50am CT

Keynote

11:00am — 12:15pm CT

Meetup & Hosted Retailers & Brands Program  (Prescheduled Only)

12:30pm — 1:20pm CT

Lunch

1:35pm — 1:55pm CT

Keynote

1:55pm — 2:15pm CT

Keynote

2:25pm — 3:10pm CT

Session 1

Mastering Unified Commerce

New Research on Optimizing Store Locations and Footprints for Unified Commerce

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Standout Customer Experiences

Fresh Research on Changing Customer Preferences and Demands

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Brendan Witcher, VP & Principal Analyst, Forrester

Leading Successful Teams and Organizations

Track Keynote: Managing Change During Disrupted Times

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James Reinhart, Co-Founder & CEO, ThredUP

Christina Hennington, EVP, Chief Growth Officer, Target

Growing the Business

New Insights on Unlocking Retail Growth

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Michelle Evans, Global Lead of Retail & Digital Consumer Insights, Euromonitor

3:20pm — 4:05pm CT

Session 2

Mastering Unified Commerce

Optimizing the Sales Channel Mix

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Natalie MacLennan, CEO - Dockers, Levi Strauss & Co.

Taryn Jones Laeben, President & Founder, IRL Ventures (Interviewer)

Standout Customer Experiences

Digital Shopping Experiences that Engage Shoppers

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Miguel Almeida, President, Nordstrom Digital, Nordstrom

Leading Successful Teams and Organizations

Track Keynote: Fostering a Culture of Experimentation in Large Organizations

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Siobhán Mc Feeney, Chief Technology & Digital Officer, Kohl's

Fostering a Culture of Experimentation in Large Organizations: A Conversation

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Rebecca Wooters, Chief Digital Officer, Signet

Diana ("DB") Barnes, Chief Brand Officer, Munchkin

Baz Saidieh, Global Partner, Antler VC (Interviewer)

Growing the Business

Expanding into New Global Markets: Partnerships, Marketplaces and More

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Valerie de Charette, Partner, TOMORROW (Interviewer)

4:15pm — 5:00pm CT

Session 3

Mastering Unified Commerce

Tools and Tactics to Enhance Product Discovery Across Channels

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Sarah Post, VP, Interconnected Experience, Home Depot

Amber Turley, VP, Omni Convenience & Commerce Partnerships, SEPHORA

Standout Customer Experiences

Innovative Store Concepts and Designs that Delight Shoppers

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Anna Harman, Co-Founder & CEO, Studs

Leading Successful Teams and Organizations

Leading Successfully Across Generations, Genders and Cultures

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Growing the Business

Seizing the Retail Media Opportunity Without Sacrificing the Customer Experience

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Aaron Dunford, VP, Nordstrom Media, Nordstrom

5:30pm — 8:00pm CT

Networking Events

Thursday October 17, 2024

8:00am — 9:00am CT

Breakfast

8:30am — 6:00pm CT

Show Floor Open

9:00am — 9:45am CT

Session 1

Mastering Unified Commerce

Track Keynote: Building Best-in-Class Unified Customer Experiences

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Crafting the Right Product Assortment

Next Generation Product Design: Co-Creation, Generative AI, and More

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André Zdanow, President, FirstBuild, GE Appliances (A Haier Company)

Building Efficient Retail Businesses

Rapid Fire: Major Trends in Global Trade and the Supply Chain

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Growing the Business

Track Keynote: The CMO Perspective on Connecting Marketing to the Broader Organization

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9:55am — 10:40am CT

Session 2

Mastering Unified Commerce

Influencing and Measuring the Cross-Channel Customer Journey

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Sandy Gilsenan, Chief Retail & Customer Experience Officer, Warby Parker

Matt Blonder, EVP, Chief Digital Officer, Canada Goose

Wilson Fong, Co-Founder, Stretch (Moderator)

Crafting the Right Product Assortment

Winning Product Assortment Strategies that Boost Profits and Satisfy Customers

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Denise Incandela, EVP, Fashion & Private Brands, Walmart U.S., Walmart

Emily Erusha-Hilleque, SVP, Private Brands, Macy's

Liza Amlani, Principal & Founder, Retail Strategy Group (Interviewer)

Building Efficient Retail Businesses

Tools, Tactics and Structures that Enable Supply Chain Resiliency

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Sowmya Gottipati, VP, Global Supply Chain Technology, The Estée Lauder Companies

Larry Grischow, EVP, Supply Chain & Procurement, Abercrombie & Fitch Co.

Growing the Business

Setting Priorities in the Changing Social Commerce Landscape

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Michelle Peterson, Chief Marketing Officer, Kendra Scott

Steven Tristan Young, Chief Marketing Officer, Poshmark

Marisa Runyon, Head of Creative Content & Production, SHEIN

10:55am — 12:10pm CT

Meetup & Hosted Retailers & Brands Program  (Prescheduled Only)

12:20pm — 1:10pm CT

Lunch & Tabletalks

1:25pm — 1:45pm CT

Keynote

1:45pm — 2:05pm CT

Keynote

2:20pm — 3:35pm CT

Meetup & Hosted Retailers & Brands Program  (Prescheduled Only)

3:50pm — 4:35pm CT

Session 3

Mastering Unified Commerce

Best-in-Class Post-Purchase Experiences

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Crafting the Right Product Assortment

Product Innovation and Marketing: Standout Collaborations, Drops and More

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Building Efficient Retail Businesses

Case Studies: Highlighting Ops Initiatives that Increase Efficiency and Sustainability

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Irene Quarshie, SVP, Global Supply Chain & Logistics, Target

Growing the Business

Full-Funnel Marketing Tactics for Today's Retail Environment

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Kristen D'Arcy, Chief Marketing Officer, True Religion

4:45pm — 5:30pm CT

Session 4

Mastering Unified Commerce

Spotlight on Cutting-Edge Technology Solutions: Unifying the Shopping Experience

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Crafting the Right Product Assortment

Spotlight on Cutting-Edge Technology Solutions: Product and Merchandising

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Kristin Savilia, CEO, JOOR

Building Efficient Retail Businesses

Spotlight on Cutting-Edge Technology Solutions: Boosting Operational Efficiencies

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Josh Kaplan, Co-Founder & Co-CEO, Ghost

Ronak Trivedi, Co-Founder & CEO, Pietra

Growing the Business

Spotlight on Cutting-Edge Technology Solutions: Reaching New and Existing Customers

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5:30pm — 8:00pm CT

Networking Events

Friday October 18, 2024

8:00am — 9:00am CT

Breakfast

8:30am — 3:00pm CT

Show Floor Open

9:00am — 10:15am CT

Meetup & Hosted Retailers & Brands Program  (Prescheduled Only)

10:30am — 10:50am CT

Keynote

10:50am — 11:10am CT

Keynote

11:20am — 12:05pm CT

Session 1

Mastering Unified Commerce

Saving the Store Experience

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Heather Bennett, EVP, Marketing & Ecommerce, The Michaels Companies, Inc.

Loyalty and Brand Trust

Track Keynote: Next Generation Powerhouse Brands

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Building Efficient Retail Businesses

New Research on Optimal Fulfillment and Delivery Strategies and Footprints

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AI and the Changing Data Landscape

Rapid-Fire Insights from Investors: Perspectives on the AI Landscape

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12:15pm — 1:10pm CT

Lunch & Tabletalks

1:15pm — 2:00pm CT

Session 2

Mastering Unified Commerce

Building a Tech Stack for Unified Commerce

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Shannon Garcia, Global Chief Operating & Digital + Technology Officer - Pizza Hut, Yum! Brands

Dara Meath, SVP, Chief Technology Officer, Build-A-Bear Workshop

Loyalty and Brand Trust

Building Customer Trust and Brand Loyalty

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Jennifer Yue, VP, Strategy, Coach

Stefano Curti, Chief Brands Officer, Consumer Beauty, Coty

Building Efficient Retail Businesses

Intelligent Inventory Planning: Optimizing Quantity, Pricing and Location

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AI and the Changing Data Landscape

Implementing a Data and AI Strategy Across the Organization

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2:10pm — 2:55pm CT

Session 3

Mastering Unified Commerce

Case Studies: Achieving Success through Cross-Functional Collaboration

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Loyalty and Brand Trust

Case Studies: Personalization Tactics that Increase Customer Loyalty and Lifetime Value

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Anne Smith, VP, Global Loyalty Marketing, Marriott Bonvoy, Marriott International

Bradley Breuer, VP, Loyalty & CRM, PetSmart

Stephanie Meltzer-Paul, EVP, Global Loyalty, Mastercard

Building Efficient Retail Businesses

Case Studies: Using Automation to Optimize Operations

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AI and the Changing Data Landscape

Case Studies: Applications of Generative AI that Drive Growth

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David Ting, Chief Technology Officer & Global General Manager, Zenni

3:10pm — 3:55pm CT

Key Takeaways Session

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