Frequently Asked Questions

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Your Resource for Everything You Need to Know About Shoptalk Fall 2026

Welcome to our frequently asked questions (FAQ) page, where you'll find answers to all your questions about Shoptalk Fall 2026. Whether you're curious about tickets, event features, or general information, this section is designed to help you prepare for an unforgettable event experience.

Scroll down to see all the frequently asked questions (FAQ) and answers below to get started - enjoy!

General

Shoptalk Fall takes place over the course of 3 days from Tuesday, September 29 to Thursday, October 1 at Music City Center in Nashville, Tennessee. 
 
We recommend arriving in Nashville on Monday afternoon for early badge pick-up (please note that badge pick-up is busiest between 9 am and 11 am on Tuesday, September 29) and leaving no earlier than Thursday, October 1, in the afternoon. Please be mindful of any after-show activities that you may have planned when booking your travel. 
The Shoptalk Fall experience includes conference days and party nights. Prepare for smart-casual attire. The average high temperature during end of September is high 70 degrees fahrenheit, while the average low is upper 50 degrees, making September comfortable yet warm. While most of the sessions take place on the show floor, keep this in mind when preparing for any outdoor evening events. 
Yes, Wi-Fi will be available throughout Shoptalk Fall.  
At Shoptalk Fall, prepare yourself for a culinary delight! On arrival, you can expect a selection of continental breakfast items. Lunch is served daily for a minimum of 2 hours so that you can refuel at a time that is convenient to you. All taking place throughout the three days; you can choose from a range of cuisines as well as grab’n’go options, which can be picked up on the way to meetings or to see world-class content. Between meals, you can also graze from the snack collection from our lounges including tea, coffee, & water served throughout the day. 
Shoptalk Fall does not share or sell attendee contact information. We have not authorized any company to contact you. We recommend that you do not reply to or speak with any organization claiming to sell the Shoptalk Fall attendee list and do not share your credit card information. 
There is a complimentary luggage and coat check available during show open times. Coat Check will in Hall D near registration

Travel & Accommodation

Music City Center is conveniently located in downtown Nashville, approximately 8 miles from Nashville International Airport (BNA).

Attendees can reach the venue by rideshare, taxi, rental car, or public transit, with typical drive times ranging from 15–25 minutes depending on traffic.
We have a range of hotels with preferred rates reserved for a limited time, which are close to the venue – a short taxi journey away. Please see these available here.
Shoptalk Fall does not have a transfer service booked for the event from the airport due to arrival and departure times varying. Please be advised to either pre-book your airport transfer, taxi or ride share (Uber, Lyft, Drover) are an easy option on arrival in Nashville. 

Health & Safety & Accessibility

Medical and First Aid is located off the Exhibit Hall Concourse outside Hall B. This can be located on all floorplans. Please get in touch with a member of the Shoptalk team if you need assistance.
Yes, the venue is wheelchair accessible. Please reach out to the team if you need additional assistance onsite.

Registration

The current registration price is posted on our website here.  
Tickets can be transferred at any time until you print your badge onsite. To transfer your ticket, please contact Shoptalk Fall registration team: [email protected]

 
No, we do not offer any exhibit hall only or one day tickets. Tickets provide access to all aspects of Shoptalk Fall; including sessions, networking events, breakfasts, lunches, receptions, exhibits, etc. that are not private. We do not offer any exhibit hall only or partial attendance rates.
As stated in our Terms of Attendance and Participation, tickets to Shoptalk Fall 2026 are non-refundable. If you can no longer attend Shoptalk Fall 2026, please contact Shoptalk Fall registration team: [email protected]
 

Meetup at Shoptalk Fall

Meetup meetings will take place onsite during Shoptalk Fall 2026 in a dedicated area located in Hall 7 in the Exhibit Hall.  All meetings will be scheduled based on everyone’s individual availability during the following times (note that all meetings are pre-scheduled): 

Tuesday from 1:45pm-2:55pm CST 
Wednesday from 10:45am-11:55am & 2:55pm-4:05pm CST 
Thursday from 11:55am-1:05pm CST
Five weeks before Shoptalk Fall starts, we’ll reach out to guide you step-by-step through a simple process to participate in Meetup. Please see below for details...

Step 1: Complete your profile and share details about yourself and why you are participating.
Step 2: Request who you want to meet by reviewing the profiles of everyone participating and requesting who you would like to meet with - use filters and searches to make it nice and easy. Thousands of other attendees will be doing the same.
Step 3: Opt in to the new requests you’ve received from other participants.
Step 4: View your schedule! Download the Shoptalk Fall 2026 Mobile App and view your full meetings schedule!

Then, simply join your meetings onsite. And remember, all meetings are double opt-in, guaranteeing you'll only meet people you want to meet who also want to meet you.
Through the Meetup program, you’ll participate in up to 16 meetings — limited only by your availability and mutual interest.
Every Shoptalk Fall attendee is welcome to participate in Meetup! If you register after September 14th, you will no longer be able to participate in the Meetup Program.

Content

You can see all of our content sessions on our agenda here.
All sessions are included with your event admission ticket. We recommend arriving early to secure your seat