2026 Agenda
There are no sessions that match your request
Add to calendar
09/28/2026 14:00
09/28/2026 14:00
B2B Exchange Registration Opens
America/Chicago
Add to calendar
09/28/2026 14:30
09/28/2026 14:30
B2B Exchange Kickoff
America/Chicago
Add to calendar
09/28/2026 14:45
09/28/2026 14:45
Executive Table Topics
America/Chicago
Add to calendar
09/28/2026 16:00
09/28/2026 16:00
Networking Break
America/Chicago
Add to calendar
09/28/2026 16:15
09/28/2026 16:15
Roundtable Discussions
America/Chicago
Add to calendar
09/28/2026 17:15
09/28/2026 17:15
Wrap-Up
America/Chicago
Add to calendar
09/28/2026 17:30
09/28/2026 17:30
Happy Hour
America/Chicago
Add to calendar
09/28/2026 19:00
09/28/2026 19:00
Dinner
America/Chicago
Add to calendar
09/29/2026 07:30
09/29/2026 07:30
Badge Pickup Open
America/Chicago
Add to calendar
09/29/2026 09:00
09/29/2026 09:00
First Timers Breakfast
America/Chicago
Add to calendar
09/29/2026 09:30
09/29/2026 09:30
Breakfast
America/Chicago
Add to calendar
09/29/2026 09:30
09/29/2026 09:30
Show Floor Open
America/Chicago
Add to calendar
09/29/2026 11:00
09/29/2026 11:00
Opening Remarks
America/Chicago
Add to calendar
09/29/2026 11:15
09/29/2026 11:15
Mainstage Keynote
Mainstage
America/Chicago
Speaker
Moderator
Add to calendar
09/29/2026 11:55
09/29/2026 11:55
Mainstage Keynote
Mainstage
America/Chicago
Speaker
Add to calendar
09/29/2026 12:15
09/29/2026 12:15
Lunch
America/Chicago
Add to calendar
09/29/2026 12:30
09/29/2026 12:30
Tabletalks + Lunch
America/Chicago
Add to calendar
09/29/2026 13:45
09/29/2026 13:45
Meetup: Hosted & General Meetings (Prescheduled Only)
America/Chicago
Add to calendar
09/29/2026 14:45
09/29/2026 14:45
Networking Break
America/Chicago
3:25 PM - 4:05 PM
Tuesday, September 29
Shopper Motivation Stage
Add to calendar
09/29/2026 15:25
09/29/2026 15:25
Insights on Customer Sentiment: Demographics, Psychographics, Geographies
Shopper Motivation Stage
America/Chicago
Research
Speakers
Add to calendar
09/29/2026 15:25
09/29/2026 15:25
Retooling Your Ecommerce Tech Stack
Studio A
America/Chicago
Ecommerce
Ops and Supply chain
Speakers
Add to calendar
09/29/2026 15:25
09/29/2026 15:25
The Evolving Role of Physical Stores
Studio B
America/Chicago
Stores
Speakers
3:25 PM - 3:45 PM
Tuesday, September 29
Brand Storytelling Stage
Add to calendar
09/29/2026 15:25
09/29/2026 15:25
Track Keynote: Brand Storytelling That Delights and Performs
Brand Storytelling Stage
America/Chicago
Marketing & Branding
Speaker
Moderator
3:25 PM - 4:05 PM
Tuesday, September 29
Retail Excellence Stage
Add to calendar
09/29/2026 15:25
09/29/2026 15:25
Track Keynote: The Next Evolution of Ecommerce
Retail Excellence Stage
America/Chicago
Retail & Ecommerce Excellence
Speaker
Moderator
3:45 PM - 4:05 PM
Tuesday, September 29
Brand Storytelling Stage
Add to calendar
09/29/2026 15:45
09/29/2026 15:45
Track Keynote: Brand Storytelling That Delights and Performs
Brand Storytelling Stage
America/Chicago
Marketing & Branding
Speaker
Moderator
3:45 PM - 4:05 PM
Tuesday, September 29
Retail Excellence Stage
Add to calendar
09/29/2026 15:45
09/29/2026 15:45
Track Keynote: The Next Evolution of Commerce
Retail Excellence Stage
America/Chicago
Ecommerce
Management
Speaker
4:15 PM - 4:55 PM
Tuesday, September 29
Retail Excellence Stage
Add to calendar
09/29/2026 16:15
09/29/2026 16:15
Delivering Personalization that Drives Engagement and Transactions
Retail Excellence Stage
America/Chicago
Ecommerce
Omnichannel/ Unified commerce
Retail & Ecommerce Excellence
Speakers
Moderator
4:15 PM - 4:55 PM
Tuesday, September 29
Studio A
Add to calendar
09/29/2026 16:15
09/29/2026 16:15
Improving Communication Between Tech Buyers and Sellers
Studio A
America/Chicago
AI and Data
Management
Ops and Supply chain
Tactical Workshop
Speaker
Add to calendar
09/29/2026 16:15
09/29/2026 16:15
Keeping Up With the Consumer
Studio B
America/Chicago
Research
Speaker
4:15 PM - 4:55 PM
Tuesday, September 29
Brand Storytelling Stage
Add to calendar
09/29/2026 16:15
09/29/2026 16:15
Monetizing Video: New Approaches to Endorsements, Product Integrations, and More
Brand Storytelling Stage
America/Chicago
Merging Shopping & Entertainment
Speakers
Moderator
4:15 PM - 4:35 PM
Tuesday, September 29
Shopper Motivation Stage
Add to calendar
09/29/2026 16:15
09/29/2026 16:15
Track Keynote: Creating Shopping Experiences for Today's Consumer
Shopper Motivation Stage
America/Chicago
Ecommerce
Management
Omnichannel/ Unified commerce
Stores
Speaker
4:35 PM - 4:55 PM
Tuesday, September 29
Shopper Motivation Stage
Add to calendar
09/29/2026 16:35
09/29/2026 16:35
Creating Shopping Experiences for Today's Consumer: A Conversation
Shopper Motivation Stage
America/Chicago
Ecommerce
Omnichannel/ Unified commerce
Stores
Speaker
Moderator
5:05 PM - 5:45 PM
Tuesday, September 29
Brand Storytelling Stage
Add to calendar
09/29/2026 17:05
09/29/2026 17:05
Benchmarking the Success of Brand - Entertainment Partnerships
Brand Storytelling Stage
America/Chicago
Marketing & Branding
Speakers
Moderator
5:05 PM - 5:45 PM
Tuesday, September 29
Shopper Motivation Stage
Add to calendar
09/29/2026 17:05
09/29/2026 17:05
Case Studies: Adapting to Fast-Changing Market Conditions
Shopper Motivation Stage
America/Chicago
Management
Speakers
5:05 PM - 5:45 PM
Tuesday, September 29
Retail Excellence Stage
Add to calendar
09/29/2026 17:05
09/29/2026 17:05
Insights: New Research on Shopper Needs and Expectations
Retail Excellence Stage
America/Chicago
Research
Speakers
Add to calendar
09/29/2026 17:05
09/29/2026 17:05
Measuring and Improving Company Sustainability
Studio A
America/Chicago
Management
Ops and Supply chain
Speakers
Add to calendar
09/29/2026 17:05
09/29/2026 17:05
The Future of Marketing
Studio B
America/Chicago
Management
Marketing & Branding
Speakers
Add to calendar
09/29/2026 18:00
09/29/2026 18:00
Retailer & Consumer Brand Dinners
America/Chicago
Add to calendar
09/30/2026 07:00
09/30/2026 07:00
Badge Pickup Open
America/Chicago
Add to calendar
09/30/2026 08:30
09/30/2026 08:30
Breakfast
America/Chicago
Add to calendar
09/30/2026 08:30
09/30/2026 08:30
Show Floor Open
America/Chicago
9:00 AM - 9:40 AM
Wednesday, September 30
Retail Excellence Stage
Add to calendar
09/30/2026 09:00
09/30/2026 09:00
Brand Strategies for Leveraging Marketplaces
Retail Excellence Stage
America/Chicago
Ecommerce
Merchandising
Retail & Ecommerce Excellence
Speakers
Moderator
9:00 AM - 9:40 AM
Wednesday, September 30
Studio A
Add to calendar
09/30/2026 09:00
09/30/2026 09:00
Building a Successful Pitch Deck for Startups and Entrepreneurs
Studio A
America/Chicago
Management
9:00 AM - 9:40 AM
Wednesday, September 30
Shopper Motivation Stage
Add to calendar
09/30/2026 09:00
09/30/2026 09:00
Discounts, Value Menus, and Serving the Price-Conscious Consumer
Shopper Motivation Stage
America/Chicago
CRM / Customer Care
Research
Speakers
Moderator
9:00 AM - 9:40 AM
Wednesday, September 30
Brand Storytelling Stage
Add to calendar
09/30/2026 09:00
09/30/2026 09:00
Insights Into How Entertainment and Media Habits are Shifting
Brand Storytelling Stage
America/Chicago
Marketing & Branding
Research
Speakers
9:00 AM - 9:40 AM
Wednesday, September 30
Studio B
Add to calendar
09/30/2026 09:00
09/30/2026 09:00
Pitch Me: Three Vendors Address a Real Business Challenge Live Onstage
Studio B
America/Chicago
AI and Data
Management
Moderator
9:50 AM - 10:30 AM
Wednesday, September 30
Retail Excellence Stage
Add to calendar
09/30/2026 09:50
09/30/2026 09:50
Designing New Approaches to Digital Discovery
Retail Excellence Stage
America/Chicago
AI and Data
Ecommerce
Omnichannel/ Unified commerce
Speakers
Moderator
9:50 AM - 10:30 AM
Wednesday, September 30
Brand Storytelling Stage
Add to calendar
09/30/2026 09:50
09/30/2026 09:50
Innovations in Video and Social Shopping
Brand Storytelling Stage
America/Chicago
Ecommerce
Speakers
Moderator
9:50 AM - 10:30 AM
Wednesday, September 30
Shopper Motivation Stage
Add to calendar
09/30/2026 09:50
09/30/2026 09:50
Listening to the Customer: CRM, Crowdsourcing, and Cultivating Fandom
Shopper Motivation Stage
America/Chicago
CRM / Customer Care
Marketing & Branding
Research
Speakers
Moderator
9:50 AM - 10:30 AM
Wednesday, September 30
Studio B
Add to calendar
09/30/2026 09:50
09/30/2026 09:50
Overhyped! Blunt Takes on Hot (or Not) Technologies
Studio B
America/Chicago
AI and Data
Ecommerce
Management
Merchandising
Ops and Supply chain
Speakers
Moderator
Add to calendar
09/30/2026 09:50
09/30/2026 09:50
Tech-Enhanced Merchandising
Studio A
America/Chicago
AI and Data
Merchandising
Speaker
Add to calendar
09/30/2026 10:30
09/30/2026 10:30
Networking Break
America/Chicago
Add to calendar
09/30/2026 10:45
09/30/2026 10:45
Meetup: Hosted & General Meetings (Prescheduled Only)
America/Chicago
Add to calendar
09/30/2026 12:00
09/30/2026 12:00
Lunch
America/Chicago
Add to calendar
09/30/2026 12:15
09/30/2026 12:15
Tabletalks + Lunch
America/Chicago
Add to calendar
09/30/2026 13:30
09/30/2026 13:30
Welcome Back Remarks
Mainstage
America/Chicago
Add to calendar
09/30/2026 13:40
09/30/2026 13:40
Mainstage Keynote
Mainstage
America/Chicago
Speaker
Add to calendar
09/30/2026 14:00
09/30/2026 14:00
Mainstage Keynote
Mainstage
America/Chicago
Speaker
Add to calendar
09/30/2026 14:20
09/30/2026 14:20
Mainstage Keynote
Mainstage
America/Chicago
Speaker
Moderator
Add to calendar
09/30/2026 14:55
09/30/2026 14:55
Meetup: Hosted & General Meetings (Prescheduled Only)
America/Chicago
Add to calendar
09/30/2026 15:00
09/30/2026 15:00
Networking Break
America/Chicago
4:15 PM - 4:55 PM
Wednesday, September 30
Studio A
Add to calendar
09/30/2026 16:15
09/30/2026 16:15
A Change Management Toolkit: Managing Successfully in Fast-Evolving Situations
Studio A
America/Chicago
Management
Speakers
4:15 PM - 4:55 PM
Wednesday, September 30
Retail Excellence Stage
Add to calendar
09/30/2026 16:15
09/30/2026 16:15
Case Studies: How AI Agents Elevate the Customer Journey
Retail Excellence Stage
America/Chicago
AI and Data
CRM / Customer Care
Ecommerce
Speaker
4:15 PM - 4:55 PM
Wednesday, September 30
Studio B
Add to calendar
09/30/2026 16:15
09/30/2026 16:15
Debating AI Marketing Content: AI is the future of creative
Studio B
America/Chicago
AI and Data
Marketing & Branding
Speakers
Moderator
4:15 PM - 4:55 PM
Wednesday, September 30
Shopper Motivation Stage
Add to calendar
09/30/2026 16:15
09/30/2026 16:15
Gen Alpha Shoppers' No-Cap Views on Brands and Retail
Shopper Motivation Stage
America/Chicago
Management
Research
4:15 PM - 4:55 PM
Wednesday, September 30
Brand Storytelling Stage
Add to calendar
09/30/2026 16:15
09/30/2026 16:15
Leveraging Product Drops and Collabs to Drive Awareness and Sales
Brand Storytelling Stage
America/Chicago
Marketing & Branding
Merchandising
Speakers
Moderator
5:05 PM - 5:45 PM
Wednesday, September 30
Studio B
Add to calendar
09/30/2026 17:05
09/30/2026 17:05
Hands-On Session: Using AI to Solve a Problem Live
Studio B
America/Chicago
AI and Data
Management
Speaker
Add to calendar
09/30/2026 17:05
09/30/2026 17:05
Retail AI Council Presents: Rising AI Rockstars
Studio A
America/Chicago
Tactical Workshop
5:05 PM - 5:45 PM
Wednesday, September 30
Retail Excellence Stage
Add to calendar
09/30/2026 17:05
09/30/2026 17:05
Tech Spotlight: Frictionless Ecommerce Technologies
Retail Excellence Stage
America/Chicago
Ecommerce
Fulfillment & Delivery
Omnichannel/ Unified commerce
Retail & Ecommerce Excellence
Speakers
5:05 PM - 5:45 PM
Wednesday, September 30
Brand Storytelling Stage
Add to calendar
09/30/2026 17:05
09/30/2026 17:05
Tech Spotlight: Interactive Entertainment, Gamification, and Brand Storytelling
Brand Storytelling Stage
America/Chicago
Ecommerce
Marketing & Branding
Speakers
Moderator
5:05 PM - 5:45 PM
Wednesday, September 30
Shopper Motivation Stage
Add to calendar
09/30/2026 17:05
09/30/2026 17:05
Tech Spotlight: Solutions Enabling Operational Agility
Shopper Motivation Stage
America/Chicago
Fulfillment & Delivery
Ops and Supply chain
Speakers
Moderator
Add to calendar
09/30/2026 20:30
09/30/2026 20:30
Shoptalk Fall Party
America/Chicago
Add to calendar
10/01/2026 07:30
10/01/2026 07:30
Badge Pickup Open
America/Chicago
Add to calendar
10/01/2026 08:30
10/01/2026 08:30
Breakfast
America/Chicago
Add to calendar
10/01/2026 08:30
10/01/2026 08:30
Show Floor Open
America/Chicago
Add to calendar
10/01/2026 09:00
10/01/2026 09:00
Welcome back remarks
Mainstage
America/Chicago
9:10 AM - 9:30 AM
Thursday, October 1
Mainstage
Add to calendar
10/01/2026 09:10
10/01/2026 09:10
The Cult of Crocs: Customization, Creativity, and Collaborations
Mainstage
America/Chicago
Speakers
Moderator
Add to calendar
10/01/2026 09:30
10/01/2026 09:30
Tying the Knot Between Tradition and Transformation
Mainstage
America/Chicago
Speakers
Add to calendar
10/01/2026 09:50
10/01/2026 09:50
Keynote Session
America/Chicago
Add to calendar
10/01/2026 10:25
10/01/2026 10:25
Meetup: Hosted & General Meetings (Prescheduled Only)
America/Chicago
Add to calendar
10/01/2026 11:15
10/01/2026 11:15
Lunch
America/Chicago
Add to calendar
10/01/2026 12:00
10/01/2026 12:00
Ask Me Anything
Studio A
America/Chicago
Management
Speaker
12:00 PM - 12:20 PM
Thursday, October 1
Shopper Motivation Stage
Add to calendar
10/01/2026 12:00
10/01/2026 12:00
Holistic Merchandising: Leveraging Org-Wide Data Streams for Better Planning
Shopper Motivation Stage
America/Chicago
AI and Data
Merchandising
Speakers
Moderator
12:00 PM - 12:20 PM
Thursday, October 1
Brand Storytelling Stage
Add to calendar
10/01/2026 12:00
10/01/2026 12:00
Track Keynote: Amplifying Brand Voice Through Talent and Content
Brand Storytelling Stage
America/Chicago
Management
Marketing & Branding
Speaker
Moderator
12:00 PM - 12:20 PM
Thursday, October 1
Retail Excellence Stage
Add to calendar
10/01/2026 12:00
10/01/2026 12:00
Track Keynote: Examining The Store’s Role in Connected Commerce Strategy
Retail Excellence Stage
America/Chicago
Management
Omnichannel/ Unified commerce
Stores
Speakers
Moderator
Add to calendar
10/01/2026 12:30
10/01/2026 12:30
Ask Me Anything
Studio A
America/Chicago
Management
Speakers
12:30 PM - 1:10 PM
Thursday, October 1
Brand Storytelling Stage
Add to calendar
10/01/2026 12:30
10/01/2026 12:30
Case Studies: Designing Immersive and Experiential Stores
Brand Storytelling Stage
America/Chicago
Stores
Speakers
12:30 PM - 1:10 PM
Thursday, October 1
Shopper Motivation Stage
Add to calendar
10/01/2026 12:30
10/01/2026 12:30
Demand Sensing for Agile and Resilient Supply Chains
Shopper Motivation Stage
America/Chicago
AI and Data
Ops and Supply chain
Speakers
Moderator
12:30 PM - 1:10 PM
Thursday, October 1
Retail Excellence Stage
Add to calendar
10/01/2026 12:30
10/01/2026 12:30
Driving Loyalty Via Omnichannel Convenience
Retail Excellence Stage
America/Chicago
CRM / Customer Care
Omnichannel/ Unified commerce
Speakers
Moderator
Add to calendar
10/01/2026 13:20
10/01/2026 13:20
Ask Me Anything
Studio A
America/Chicago
Management
Speaker
1:20 PM - 2:00 PM
Thursday, October 1
Shopper Motivation Stage
Add to calendar
10/01/2026 13:20
10/01/2026 13:20
Fulfillment and Delivery: Exceeding Customer Expectations
Shopper Motivation Stage
America/Chicago
AI and Data
Fulfillment & Delivery
Speaker
Moderator
Add to calendar
10/01/2026 13:20
10/01/2026 13:20
Shoptalk Fall Key Takeaways
Brand Storytelling Stage
America/Chicago
Management
Research
Speakers
Moderator
Add to calendar
10/01/2026 13:20
10/01/2026 13:20
The Store-Ecommerce Growth Connection
Retail Excellence Stage
America/Chicago
Ecommerce
Management
Omnichannel/ Unified commerce
Stores
Speakers
Moderator
Add to calendar
10/01/2026 13:40
10/01/2026 13:40
Ask Me Anything
Shoptalk Ask Me Anything sessions feature a senior industry leader onstage and ready to answer your most pressing questions about the future of the industry. We’re curating a mix of retailer and brand executives, leading analysts, tech leaders, and more. AMA sessions are facilitated by an Emcee, who ensures the questions stay on point and that the session keeps moving. We’ll crowdsource some AMA questions in advance of the show, but bring your curiosity and questions to the session, too!
Studio A
America/Chicago
Shoptalk Ask Me Anything sessions feature a senior industry leader onstage and ready to answer your most pressing questions about the future of the industry. We’re curating a mix of retailer and brand executives, leading analysts, tech leaders, and more. AMA sessions are facilitated by an Emcee, who ensures the questions stay on point and that the session keeps moving. We’ll crowdsource some AMA questions in advance of the show, but bring your curiosity and questions to the session, too!


.jpg?ext=.jpg)

.png?width=400&height=400&ext=.png)





.png?width=400&height=400&ext=.png)














.jpg?ext=.jpg)








_1.png?ext=.png)
.png?ext=.png)



.png?ext=.png)









.jpg?ext=.jpg)






.jpg?ext=.jpg)





.png?width=400&height=400&ext=.png)


.png?ext=.png)



.png?ext=.png)

.jpg?ext=.jpg)


.jpg?ext=.jpg)

.jpg?ext=.jpg)




.png?ext=.png)




.jpg?ext=.jpg)





.jpg?ext=.jpg)

















.png?ext=.png)

