Nashville changes the room. Fewer slides, more conversations, the real work of deciding 2027 done out loud with your peers. This year's themes run across operations, AI-driven customer experience, modernized tech and the intersection of commerce, content and community. Retail Unplugged is how Fall gets you from a draft of next year to a plan.
Shoptalk Fall 2026 Key Themes
Retail's Critical Moment
Shoptalk Fall 2026 lands in the “sweet spot” window when retailers and brands set their direction for the year ahead. Through candid conversations and real-world case studies, you see how leaders are rethinking operations, applying AI and modernizing tech stacks… so you can make the decisions that will define your 2027.
Retail Unplugged
Redesign shopper experiences, AI-enhance customer engagement and modernize your tech stack for 2027. The case studies and best practices on fulfillment, conversion and using data to scale, from the leaders who did it.
How to build immersive brand experiences, work with content creators and lean into social shopping. What consumers are looking for, and how to reach them with on-brand, entertaining experiences.
All-new data, research and benchmarking on retailer engagement strategies and customer behavior shifts. Which emerging trends are short-term noise, and which are the long-term changes you plan around.
What's New This Year
This year, Shoptalk Fall adds a new location, new formats and new ways to connect, so you leave with more decisions made and more partners attached to your 2027 plan.
Now in Nashville
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Shoptalk Fall heads to Nashville for the first time. A new backdrop, a new cross-section of retail and brand leaders and the looser, roll-up-your-sleeves room that Retail Unplugged is built for.
More Ways to Connect
More learning, more networking, more content formats, more peer-to-peer sharing, more roll-up-your-sleeves interaction, more onsite experiences. Connect with this fall’s biggest retailer and brand audience, 60% of them first-timers, and build the relationships that carry into 2027.
New B2B Pre-Day & Workshops
Dedicated B2B commerce sessions and peer discussions, for B2B leaders and the teams expanding into wholesale. Practical strategies and real challenges, worked through with peers facing the same complexity.
