This year's agenda will provide in-depth coverage of three critical areas shaping retail’s future: operational excellence, the convergence of shopping and entertainment, and the customer of 2027 and beyond.
Your First Look at 2026
Retail and commerce leaders are navigating rapid shifts in consumer expectations, the growing influence of AI, and the convergence of content, community and commerce. Keeping pace requires rethinking how you engage customers, modernizing operations, and identifying where to invest for long-term growth.
At Shoptalk Fall 2026, the agenda will focus on the key trends shaping the industry and the strategic and operational decisions leaders must make to stay competitive.
The 2026 Themes
Make Retail Excellent
Redesign shopper experiences, AI-enhance customer engagement and modernize tech stacks for 2027. Access the leading trends, case studies and best practices on improving fulfillment, enhancing conversion and using data to scale digital connections.
The Convergence of Shopping and Entertainment
Learn how to create more immersive brand experiences, how to collaborate with content creators more effectively and how to lean into social shopping. Get insights on how to identify what consumers are looking for and how to reach them with on-brand, entertaining experiences.
The Customer of 2027 and Beyond
All-new data, research and benchmarking will unpack exclusive retailer engagement strategies and customer behavior shifts. Learn how to identify which emerging trends are short-term anomalies and which are fundamental long-term changes.
What's New This Year
This year, Shoptalk Fall introduces new experiences, formats and opportunities to connect, making it easier to build meaningful relationships and gain practical insights you can apply immediately. From a brand-new location to expanded ways to engage with peers, the event is designed to help you get more value from every moment onsite.
We’re Moving to Nashville
Shoptalk Fall heads to Nashville for the first time, bringing fresh energy and a new backdrop for the industry to come together. Meet a new cross-section of retail and commerce leaders in a dynamic setting designed to spark new conversations, connections and ideas.
More Ways to Connect
This year introduces more integrated networking, content formats and onsite activations, making it easier than ever to meet the right people. Connect with a highly engaged audience, including 70% net new attendees, and build relationships that extend well beyond the event.
New B2B Pre-Day & Workshops
Explore highly actionable B2B commerce content through dedicated sessions and peer-based discussions. Designed for both B2B leaders and those expanding into wholesale, this new addition focuses on practical strategies, real-world challenges and opportunities to learn directly from peers navigating similar complexities.
