FAQ

General Information

Shoptalk Fall takes place over 3 days from Wednesday, September 17 to Friday, September 19, 2025 at McCormick Place in Chicago. 

We recommend arriving in Chicago on Tuesday afternoon and leave no earlier than Friday, September 19th in the afternoon. If you are an exhibiting sponsor, you’ll want to check the Exhibit Hall schedule to make sure you arrive earlier and /depart later in accordance with move-in and move-out hours 

Click here for a map of McCormick Place 

Click here for a map of the Exhibit Hall, located in Hall A of the South Building 

The Shoptalk Fall experience includes conference days and party nights. Prepare for smart-casual attire. The average high temperature during September is 63 degrees Fahrenheit, while the average low is 44 degrees. Keep this in mind when preparing for the event - although it will be taking place indoors, we recommend bringing layers! 

Complimentary Wi-Fi will be provided in the Exhibit Halls, however, if you need a faster, more reliable connection, we strongly recommend ordering a dedicated internet connection from McCormick Place Exhibitor Services. 

At Shoptalk Fall, prepare yourself for some fantastic food offerings! Lunch is served daily for a minimum of 2 hours and breakfast for a minimum of 1 hour each morning, so that you can refuel at a time that is convenient to you. Between meals, you can also find plenty of snacks from our lounges and tea, coffee, & water served throughout the day. 

Shoptalk Fall only works with the hotels on our hotel webpage. We recommend that you do not reply or speak to any organization claiming to sell discounted hotel rooms on our behalf and do not share your credit card information.  

Shoptalk Fall does not share or sell attendee contact information. We have not authorized any company to contact you. We recommend that you do not reply or speak to any organization claiming to sell the Shoptalk Fall attendee list and do not share your credit card information.

There will be a dedicated cloakroom by the entrance to the Exhibit Hall where badge pick up takes place.  

 

Registration

The current registration price is posted on our website here. Sponsors and Exhibitors have access to special rates. Please note that all ticket rates increase every few weeks. See more Information on our Registration and Badge Pick Up Page. 

Sponsor Tickets include access to: 

  • Our Meetup networking platform (subject to registration deadline of August 22) 
  • All days of Shoptalk 
  • The Exhibit Hall 
  • Meals (breakfast and lunch as stated on the Shoptalk agenda) 
  • Shoptalk sessions and networking events (excluding sessions and networking events that are private/invitation only, or specific to certain groups of attendees). 
  • Industry Party 

Tickets can be transferred any time until the point you print your badge. To transfer your ticket, login to MyExperience here using your email address as the username and ticket confirmation number as the password and click “Transfer Ticket.” If you already printed your badge oniste, you can no longer transfer your ticket 

IMPORTANT: After August 22 during the meetup process, if you transfer your ticket you will lose all your progress so far. If you would like to transfer a ticket during the meetup process, please contact us for assistance at registration@shoptalkfall.com 

No, we do not offer any one day or Exhibit Hall-only tickets. Tickets provide access to all aspects of Shoptalk, including sessions, Meetup, networking events, breakfasts, lunches, receptions, exhibits, etc. that are not private, specific to a particular group of attendees, or arranged by sponsors independently. We do not offer any partial attendance rates. 

If you are an Exhibitor and require a crew badge for your vendor to access the Exhibit Hall, please review our Crew Badge Guidelines. 

As stated in our Terms of Attendance and Participation, tickets to Shoptalk Fall are non-refundable. If you can no longer attend Shoptalk Fall, you can transfer your ticker to a colleague by logging into MyExperience using your email adress as the username and ticket confirmation number as the password and clicking “Transfer Ticket. 

 

Exhibit Hall

Please contact our Sales Team at sales@shoptalkfall.com or fill out an application form. 

If you purchase a space-only booth, the price will not include booth structures, furnishings, flooring, installation and dismantle, electrical, material handling, etc.  

The Exhibit Hall is in Hall A of the South Building at McCormick Place. 

*Hours are subject to change

Date 

Function 

Hours 

Monday, September 15, 2025 

MOVE-IN 

Booths 400 sq. ft. Or Larger  

12:00 pm – 8:00 pm CT 

 * Freeman Service Desk open until 6pm 

Tuesday, September  16, 2025 

 

 

MOVE-IN 
Standard Booths  
10x10 exhibitors and larger (excludes Turnkey Package Booths) 

8:00 am – 6:00 pm CT 

 * all booths must be occupied by 2:00 pm CT 

Tuesday, September  16, 2025 

 

MOVE-IN Turkey Booth Access 

All Booths  

2:00 pm - 6:00 pm CT 

Tuesday, September  16, 2025 

 

MOVE-IN 

Meeting Pods, NOOKs, and Meeting Rooms 

2:00 pm - 6:00 pm CT 

 

Wednesday, September  17, 2025 

MOVE IN  

All Exhibitors 

8:00 am – 1:00 pm CT  Build Allowed 

*all exposed areas (side, backwalls or end caps) must be finished by 11:00 am CT 

1:00 – 5:00 pm CT Dressing Only 

*no construction after 1:00 pm CT

Thursday, September  18, 2025 

EXHIBITOR ACCESS 

7:30 am – 7:00 pm CT 

Thursday, September  18, 2025 

EXHIBIT HALL OPEN 

8:00 am – 6:00 pm CT 

Friday, September  19, 2025 

EXHIBITOR ACCESS 

7:30 am – 4:30 pm CT 

Friday, September  19, 2025 

EXHIBIT HALL OPEN 

8:30 am – 4:00 pm CT 

Friday, September  19, 2025 

MOVE OUT 

5:00 pm – 9:00 pm CT 

*Meeting Pods, Startups, NOOKs, Turnkey must clear by 6:00 pm PST 

*Pre-Approved exhibitors beyond 9:00 pm CT or on Saturday 
 

You can view your booth location on the online floor plan here. If you are not sure of your booth number, please reference the email sent from your logistics lead - or just ask! 

No, McCormick Place is the exclusive provider of food and beverage. This includes pre-packaged snacks, plastic water bottles, candy, etc. All catering must be ordered through McCormick Place. Outside food and/or beverage may result in large fines onsite. 

No, balloons are prohibited. Please see the Exhibitor Display Rules and Regulations for a complete guide of what is and isn’t allowed. 

Please contact your Shoptalk Sponsorship Logistics Lead for vehicle and robot requirements. These items are subject to additional approvals, permits, and insurance requirements. 

Main aisle will be carpeted. Shoptalk Fall will provide carpet for Turnkey spaces, Meeting Pods and SPARK Startup kiosks. We do provide flooring for Space Only. Flooring is MANDATORY. You may purchase through Freeman, bring your own with your portable pop-up booth or your EAC may provide. If you do not have flooring you will be required to purchase at increased on-site rates

Freeman is the official general contractor for Shoptalk Fall 

McCormick Place Exhibitor Servcices is the exclusive provider of internet, cable and telephone services.  

Should you hire an EAC to build your booth, they must not perform any services exclusive to Freeman or the venue.  

To avoid delays, we strongly recommend shipping in advance to the Freeman Warehouse. Items must be delivered to the warehouse beginning August 15, 2025, to September 8, 2025. Freeman also offers outbound shipping for your convenience during move-out. Please refer to the Freeman Online shipping page for material handling rates, order forms, and shipping labels. 

Detailed information and options can also be found on our shipping page!

Yes. Material Handling is the service to move and store your freight from the freight docks to your booth. This service includes off-loading from the delivery truck; delivery to your booth; removing empty crates and boxes; storing the crates and boxes during the show and returning them after the show: and finally, delivery of the crates and boxes to your carrier. This service is provided exclusively by Freeman. It is a one-time charge for incoming and outgoing. See the Material Handling page on Freeman Online for more information, rates, and order forms. 

As an Exhibitor you may “hand carry” certain items. Hand carry is defined as small items such as packages or cartons an Exhibitor can carry. Any mechanical assistance is limited to a small dolly or assistance from the hotel bellman. The assistance of any motorized device or pallet jack is NOT permitted. When Exhibitors hand carry, they may not access designated material handling areas. Exhibitors must use the main entrance of the facility. 

If your freight is being delivered by a carrier, you must use Freeman to unload the freight and transport it to your booth or meeting room. You will also be charged a material handling fee. For more information on Material Handling, please visit Freeman Online. 

EACs must read and comply with all show rules and regulations as outlined in the Display Rules & Regulations, Exhibitor Terms & Conditions, and the Freeman Exhibitor Kit. 

EACs will be granted access to the Exhibit Hall during move-in and move-out only. 

EAC’s and subcontracted labor/vendors must register with McCormick Place and submit a COI to McCormick Place. See more information HERE 

No, distribution of materials outside of your booth or “flyering” is prohibited. You may not leave materials on tables or hand out materials on the aisles or entrances of the show. All promotional materials must be contained within your exhibit space. 

All exhibitors are required to submit a Permission to Exhibit.  

All EAC booth builds are required to receive Permission to Exhibit Certificates. 

Freeman booths and Self-Build/Portable Pop-up booths will not be issued a certificate but are required to certify insurance.  

Permission To Exhibit certificates will only be issued by our Health & Safety partner, Abraxys, once ALL required documents have been submitted and the review has been completed. Booth plans emailed to Abraxys directly will not be accepted. 

Shoptalk utilizes the standard IAEE Line of Sight rule for all “space only” in-line booths.  

  • Booths 100-300 sqft have an 8 ft high backwall maximum 
  • Sidewall Options for booth 100 to 200 sqft include:  
    • None 
    • Max 4 ft height for any 10 feet length 
    • The back 5 ft of the sidewall can reach up to 8ft high, while the front wall can reach a maximum of 4 ft. 
  • Booths 400 sq. ft. and above have an 18 ft high maximum (including the top of any rigged structure or banner) 
    •  Hanging signs & rigging is only allowed for booth 20’x20’ or larger 

Booth displays should be arranged in such a manner so as not to obstruct sight lines of neighboring Exhibitors 

Only booths 400sqft or larger are allowed hanging signs and rigging. All hanging signs and rigging is exclusively installed by Freeman 

Visit Freeman’s page to explore turnkey options or request a custom consultation. For custom booths, you can also contact solutions@freemanco.com. 

If you decide to use a third-party contractor to build your booth, please fill out the required forms and information here  once you have confirmed the vendor. EACs will need to provide register and provide a COI to McCormick Place. All EAC booth builds are required to receive Permission to Exhibit Certificates. 

Freeman booths and Self-Build/Portable Pop-up booths will not be issued a certificate but are required to certify insurance.  

Permission To Exhibit certificates will only be issued by our Health & Safety partner, Abraxys, once ALL required documents have been submitted and the review has been completed. Booth plans emailed to Abraxys directly will not be accepted. 

Exhibitors can have a photographer or videographer with approval, but they are restricted to filming only inside the booth. Filming outside the booth space is not permitted. 

Tripods, lights, and elaborate setups are not allowed in public areas, including aisles, due to fire marshal regulations. 

Contact your Logistics Lead for camera crew access to the Exhibit Halls. Photographers and/or Videographers must have a crew badge. 

 

Hotel Reservations

Click here to visit our hotel webpage.

Shoptalk Fall only works with the hotels on our hotel webpage. We recommend that you do not reply or speak to any organization claiming to sell discounted hotel rooms on our behalf and do not share your credit card information. 

 

Meetup and Hosted Meetings

Meetup meetings will take place onsite during Shoptalk Fall 2025 in a dedicated Meetup area in the Exhibit Hall. 

 All meetings will be scheduled based on everyone’s individual availability during the following times (note that all meetings are pre-scheduled):  

*timings are subject to change 

Thursday, September 18 

  • Meeting Slot #1 Meetup for Women: 8:30 am –8:45 am 
  • Meeting Slot #2 Meetup for Women: 8:48 am – 9:03 am 
  • Meeting Slot #3 Meetup for Women: 9:06 am – 9:21 am 
  • Meeting Slot #4: 11:15 am – 11:30 am 
  • Meeting Slot #5: 11:33 am – 11:48 am 
  • Meeting Slot #6: 11:51 am – 12:06 pm 
  • Meeting Slot #7: 12:09 pm – 12:24 pm 
  • Meeting Slot #8: 2:40 pm – 2:55pm 
  • Meeting Slot #9: 2:58 pm – 3:13 pm  
  • Meeting Slot #10: 3:16 pm – 3:31 pm 
  • Meeting Slot #11: 3:34 pm – 3:49 pm 

Friday, September 19 

  • Meeting Slot #12: 9:00 am – 9:15 am 
  • Meeting Slot #13: 9:18 am – 9:33 am 
  • Meeting Slot #14: 9:36 am – 9:51 am 
  • Meeting Slot #15: 9:54 am – 10:09 am 
  • Meeting Slot #16: 1:55 pm – 2:10 pm 
  • Meeting Slot #17: 2:13 pm – 2:28 pm 
  • Meeting Slot #18: 2:31 pm – 2:46 pm 
  • Meeting Slot #19: 2:49 pm – 3:04 pm 

There are a few steps to complete before your meetings start onsite: 

  • Step 1: Profile Completion. Complete your profile, letting all participants know about you, your organization and your goals. 
  • Step 2: Meeting Selection & Opt-In. Review thousands of profiles and select who you want to meet with–use filters, system generated lists and searches to make it easy. Thousands of other attendees will be doing the same. Then opt-in to the meeting requests you receive. 
  • Step 3: Meeting Acceptance & Scheduling. After you review and accept your meetings, we’ll send you calendar invites. 

Then, simply join your meetings onsite. And remember, all meetings are double opt-in, guaranteeing you'll only meet people you want to meet who also want to meet you. 

Your username is the email you registered with. 

Your password is your ticket confirmation number. 

No. Meetings are all based on a double opt-in process that takes into account several variables such as priority, availability and scheduling. The more selections you make and opt-ins you have, the more likely you are to have a higher number of mutual matches and meetings. Our team provides instructions and recommendations along the way to increase your chances of having a full meeting schedule. 

We will only schedule meetings if both parties have said “YES!” along every step of the way. 

Hosted Meetings that do not occur will be assessed for refund eligibility during our reconciliation process, which follows the completion of attendee meeting surveys and continues through the month following the event. Any Hosted Meetings you reject or cancel once schedules are finalized are not eligible for a refund.

Yes! There are two ways to become an Organization Admin and complete Meetup steps for your attendees. 

  • If an Org Admin will be attending Shoptalk, they should be registered on a ticket first, then nominate themselves via “Organization Admins” on our registration platform. 

Organization Admins can access attendee’s profiles via their own to complete the pre-event steps of the Meetup and Hosted process - but they must first select the participants they want to manage via the “Manage Participants” screen. 

Organization Admins cannot accept final scheduled meetings; all individual attendees must accept them via their own platform login. 

No. Since meetings are based on the selection of specific individuals and availability, you cannot transfer your meetings to someone else. If you can no longer attend your meetings for any reason, including if you are no longer in your role or with your organization, please contact the Shoptalk team immediately. 

If you would like to follow up immediately, we recommend collecting contact information during your meeting.

Following the event, you will be asked to complete a feedback survey on your meetings. This will include confirming which meetings did not occur. Once you submit your survey, a Meetings Summary report will be available for download from your platform homepage, which will include the contact information for attendees you met with while onsite. 

We do not share the list of attendees whom you opted in to meeting requests from. We take our participants’ privacy very seriously. Based on information you receive as part of the Meetup scheduling process, you can’t solicit participants (including individuals you’re scheduled to meet prior to your meetings) outside of the event other than as we permit. Do not assume that requests (or opt-ins) to meet with you as part of Shoptalk Fall 2025 indicate any interest in meeting with you outside of Shoptalk Fall 2025. 

You can review the timeline at any time within our attendee platform, whether you are a participant, organization admin, or both 
We’ll be following up via email with tips and reminders every step of the way!