Gleen AI

Level 1 sponsor

Gleen is an AI Concierge designed for eCommerce, providing seamless presale guidance and post-sale support. It enhances every customer interaction by delivering personalized recommendations and instant, accurate answers to inquiries. Gleen automates responses across channels—resolving over 70% of tickets—allowing support teams to focus on more complex issues. With integration across chat, email, SMS, and messengers, Gleen ensures consistent, on-brand communication that boosts customer satisfaction, drives conversions, and improves retention. From guiding shoppers before the purchase to supporting them afterward, Gleen creates a smooth, efficient, and engaging customer experience.