Kate Hardcastle MBE

Global Broadcaster & The Customer Whisperer Hardcastle Collective

Kate Hardcastle MBE is the leading global go-to consumer futurist and premier corporate advisor on trust, relied on by world-leading brands to understand what customers value next. As a multi-award-winning international business consultant, broadcaster, and author, she advises organisations including Disney, Marks & Spencer, eBay and LVMH on growth, technology, AI and customer strategy.

Her perspective is grounded in three decades of frontline commercial experience, spanning the shop floor to the boardroom. She has worked across retail operations, buying, supply chains, brand strategy and sustainability, giving her an unusually practical understanding of how consumer behaviour translates into commercial performance and what it takes to turn insight into action across complex organisations.

A trusted voice across BBC, Sky, CNBC and NHK Japan, Hardcastle has fronted and contributed to major business and consumer programming, led prime-time coverage and delivered analysis followed by millions internationally. She is also the founder of sustainability initiative Buy Smarter, Buy Greener.

As a pioneering consumer futurist, Hardcastle creates strategies that increase profit, strengthen operational resilience and accelerate meaningful green progress. A sought-after keynote speaker on consumer trust and business futures, she is widely ranked among the world’s leading business speakers, with regular appearances at Cannes Lions, SXSW and major global summits.

Her best-selling book, The Science of Shopping, is out now.