Name: Shoptalk Fall
Start: 2026-09-29
End: 2026-10-01
Location: Shoptalk Fall

Question 1

What is Shoptalk Innovation Week?

Accepted Answer

Shoptalk Innovation Week connects Groceryshop and Shoptalk Fall under a single community umbrella in 2026. Shoptalk Fall runs Sept. 29 to Oct. 1 in Nashville. Groceryshop runs Sept. 22-24 in Las Vegas. Any paid Shoptalk Fall attendee ticket can be upgraded for $250 to extend access to Groceryshop too.

Question 2

Should I attend Shoptalk Fall, Groceryshop, or both?

Accepted Answer

If you're here on the Shoptalk Fall website, you're already in the right place. Shoptalk Fall (Nashville) is where retail builds 2027. Many attendees who serve apparel, beauty, home, electronics, footwear and automotive, plus the department stores, marketplaces, restaurants and health brands redefining the customer experience go to Shoptalk Fall only. That's by design. Groceryshop (Las Vegas) the week before is the annual beacon for the everyday basket. The audience spans grocery, mass, club, dollar, gas, c-store and pharmacy, plus the consumer brands across food and beverage, beer, wine and spirits, household, health and beauty. The $250 Innovation Week upgrade is for those who want both. Pick Shoptalk Fall only if you're a leader working on commerce, AI, retail media, supply chain, store operations or CX across retail more broadly, and your fall budget covers one event. Add the $250 Innovation Week upgrade if your 2027 calendar needs both. Need help deciding? Use the Shoptalk Innovation Week event selection engine here to pick the right event based on your role, channel and goals.

Question 3

How much is the Innovation Week upgrade?

Accepted Answer

$250 in addition to your paid Shoptalk Fall attendee ticket. The $250 add-on extends your Shoptalk Fall registration into a dual-access Innovation Week pass that walks you into Groceryshop too.

Question 4

When and where?

Accepted Answer

Shoptalk Fall. Sept. 29 to Oct. 1, 2026. Nashville. Groceryshop. Sept. 22-24, 2026. Las Vegas.

Question 5

Which tickets get dual access to both events?

Accepted Answer

Dual access is available only with paid attendee tickets and does not apply to free attendee, sponsor, exhibitor, speaker, or hosted passes.

Question 6

Which paid Shoptalk Fall tickets can be upgraded for $250?

Accepted Answer

GA, investor, Retailer & Brand (paid not hosted) and paid startup tickets can be upgraded for $250 to a dual-event Innovation Week pass. Sponsor tickets and other complimentary, media or comp ticket types are excluded from the $250 upgrade.

Question 7

Is the dual-event pass transferable?

Accepted Answer

No. The dual-event pass is non-transferable. The same person must attend both events. ID required at pickup; must match registration name.

Question 8

What happens if I upgrade and then can only attend Shoptalk Fall?

Accepted Answer

Tickets follow standard event cancellation policy. The $250 upgrade doesn't change refund eligibility. If your plans change after upgrading, please notify the registration team so we can update your record.

Question 9

How do I register for the dual-event Innovation Week pass?

Accepted Answer

Register for Shoptalk Fall first. Within the registration process you'll be given the option to add the Innovation Week dual-access ticket.

Question 10

I already registered for Shoptalk Fall. How do I add Groceryshop?

Accepted Answer

Email registration@shoptalk.com to add the $250 upgrade and convert your existing registration into a dual-event pass. The registration team handles upgrades manually and confirms within three business days.

Question 11

When does the upgrade window close?

Accepted Answer

You can add the $250 Innovation Week upgrade up to one week before the event start.

Question 12

Can a group order be upgraded selectively?

Accepted Answer

Yes. Group registrations can add the $250 upgrade to specific seats without re-doing the full order. Talk to your Shoptalk registration contact about which seats in your group should be upgraded.

Question 13

My legal name has changed since I registered. How do I update it?

Accepted Answer

Email registration@shoptalk.com and we'll update the name on your registration so it matches the photo ID you bring.

Question 14

What airports are near each event?

Accepted Answer

Shoptalk Fall, Nashville. Nashville International Airport (BNA), about fifteen to twenty minutes from downtown. Groceryshop, Las Vegas. Harry Reid International Airport (LAS), about five to ten minutes from the Strip.

Question 15

Travel and hotels between the two events?

Accepted Answer

Travel between Las Vegas and Nashville is at attendee discretion. Hotel rooms are booked individually for each event. Each event publishes its own hotel block. Plan flights and book each city's hotel separately.

Question 16

Will I get one badge or two?

Accepted Answer

One at each event. With your photo on it. Each event has its own badge pickup. The process is the same at both. A driver's license or passport is required at pickup. The name on your registration must match the name on your photo ID. Badge photo is enforced at each event.

Question 17

Is there one app for both events?

Accepted Answer

No. Shoptalk Fall and Groceryshop each have their own conference app. Dual-pass holders switch between the two apps for the two events.

Question 18

Are meals included with a paid attendee ticket?

Accepted Answer

Yes. Both events include breakfast, lunch and snack breaks during program hours, plus access to evening networking receptions.

Question 19

Do you provide visa support letters?

Accepted Answer

Yes. Shoptalk can provide a single visa support letter covering both events for paid dual-pass holders, on request. Contact registration@shoptalk.com to make the request.

Question 20

Does Hosted Buyer status carry across both events?

Accepted Answer

No. Hosted Buyer is a per-event qualification. To qualify for Hosted Buyer at Groceryshop after Shoptalk Fall, apply separately at Groceryshop here .

Question 21

Do my Meetup matches and meeting history carry accross?

Accepted Answer

No. Meetup is a separate, individual process at each event. The two events don't share matching profiles or meeting histories.

Question 22

Are audience-restricted sessions accessible across both events?

Accepted Answer

No. The only thing that carries from Shoptalk Fall to Groceryshop is access for paid attendees who added the $250 Innovation Week upgrade. Everything else is two events, two of everything. CEO dinners, retailer roundtables, brand roundtables and any other qualified-audience moments follow per-event qualification at each event.

Question 23

Can I bring a plus-one to receptions or networking moments?

Accepted Answer

No. Plus-one access isn't part of the dual-event pass. The same policy applies at both events.

Question 24

Are sponsorships sold per event or as a bundle?

Accepted Answer

Sponsorships are sold per event. Each event is a separate contract, separate invoice and separate engagement. Multi-show discounts are available for companies sponsoring both events. Talk to your Shoptalk sales agent here .

Question 25

Do sponsor benefits at Shoptalk Fall transfer to Groceryshop?

Accepted Answer

No. Sponsor benefits are individual to the event the company sponsors. There are no benefits at the event the company doesn't sponsor. Unused sponsor tickets at Shoptalk Fall can't be used at Groceryshop. Talk to your Shoptalk sales agent here .

Question 26

Can sponsor passes be upgraded to add Groceryshop?

Accepted Answer

No. Sponsor tickets are excluded from the $250 Innovation Week upgrade. To extend sponsor benefits to both events, the company sponsors both events. Talk to your Shoptalk sales agent here .

Question 27

If a sponsor brings an invited customer to Shoptalk Fall, can that customer attend Groceryshop too?

Accepted Answer

No. Sponsor privileges are show-specific. To attend Groceryshop, that customer buys a paid attendee ticket like any other attendee.

Question 28

Are sponsor lead reports combined across both events?

Accepted Answer

No. Each event delivers its own lead reports through its own systems.

Question 29

Do speakers get access to both events?

Accepted Answer

No. Speakers commit to one event. Speaker passes don't extend to the other event.

Question 30

Can a speaker attend the other event as a paid attendee?

Accepted Answer

Yes. Speakers can buy a full-price paid attendee ticket to the other event the same as any other attendee.

Question 31

I'm speaking at Shoptalk Fall. Can I be considered for Groceryshop?

Accepted Answer

Talk to the Shoptalk content team. Cross-event speaker selection is reviewed on a case-by-case basis.

Question 32

Are press credentials valid at both events?

Accepted Answer

Yes. Innovation Week press credentials are valid at both Shoptalk Fall and Groceryshop. Apply once and the credential covers both events.

Question 33

How should speakers, sponsors and partners reference Innovation Weekly publicy?

Accepted Answer

Each event is marketed individually. The Shoptalk Fall logo and the Groceryshop logo each carry a small "a part of Shoptalk Innovation Week" bug below the lockup. Speakers receive an Innovation Week message kit with approved graphic assets.

Innovation Week

Shoptalk Fall is now part of Shoptalk Innovation Week.

ATTENDEES

EXHIBITORS AND SPONSORS

INNOVATION WEEK BASICS

ELIGIBILITY AND THE DUAL-EVENT PASS

REGISTRATION AND UPGRADES

LOGISTICS, TRAVEL, HOTELS AND BADGES

WHAT'S INCLUDED ON-SITE AND AFTER

INTERNATIONAL ATTENDEES

SESSIONS, MEETINGS AND NETWORKING

SPONSORS, EXHIBITORS AND PARTNERS

SPEAKERS

PRESS

MESSAGING AND ASSETS

Shoptalk Fall. Sept. 29 to Oct. 1, 2026. Nashville.
Registration and upgrades: [email protected]

Email updates

Innovation Week

Shoptalk Fall is now part of Shoptalk Innovation Week.

ATTENDEES

EXHIBITORS AND SPONSORS

INNOVATION WEEK BASICS

What is Shoptalk Innovation Week?

Should I attend Shoptalk Fall, Groceryshop, or both?

How much is the Innovation Week upgrade?

When and where?

ELIGIBILITY AND THE DUAL-EVENT PASS

Which tickets get dual access to both events?

Which paid Shoptalk Fall tickets can be upgraded for $250?

Is the dual-event pass transferable?

What happens if I upgrade and then can only attend Shoptalk Fall?

REGISTRATION AND UPGRADES

How do I register for the dual-event Innovation Week pass?

I already registered for Shoptalk Fall. How do I add Groceryshop?

When does the upgrade window close?

Can a group order be upgraded selectively?

My legal name has changed since I registered. How do I update it?

LOGISTICS, TRAVEL, HOTELS AND BADGES

What airports are near each event?

Travel and hotels between the two events?

Will I get one badge or two?

Is there one app for both events?

WHAT'S INCLUDED ON-SITE AND AFTER

Are meals included with a paid attendee ticket?

INTERNATIONAL ATTENDEES

Do you provide visa support letters?

SESSIONS, MEETINGS AND NETWORKING

Does Hosted Buyer status carry across both events?

Do my Meetup matches and meeting history carry accross?

Are audience-restricted sessions accessible across both events?

Can I bring a plus-one to receptions or networking moments?

SPONSORS, EXHIBITORS AND PARTNERS

Are sponsorships sold per event or as a bundle?

Do sponsor benefits at Shoptalk Fall transfer to Groceryshop?

Can sponsor passes be upgraded to add Groceryshop?

Can sponsor passes be upgraded to add Groceryshop?

If a sponsor brings an invited customer to Shoptalk Fall, can that customer attend Groceryshop too?

Are sponsor lead reports combined across both events?

SPEAKERS

Do speakers get access to both events?

Can a speaker attend the other event as a paid attendee?

I'm speaking at Shoptalk Fall. Can I be considered for Groceryshop?

PRESS

Are press credentials valid at both events?

MESSAGING AND ASSETS

How should speakers, sponsors and partners reference Innovation Weekly publicy?

Shoptalk Fall. Sept. 29 to Oct. 1, 2026. Nashville.Registration and upgrades: [email protected]

Email updates

Shoptalk Fall. Sept. 29 to Oct. 1, 2026. Nashville.
Registration and upgrades: [email protected]