Simon Chafetz
Senior Manager, Deloitte Digital
Deloitte Consulting LLP
Consumers are tightening their belts, but their expectations for seamless commerce experiences are higher than ever. Deloitte Digital’s latest research reveals a stark divide: most brands believe they are delivering excellence, but consumers largely disagree. Our distinguished panel will break down key insights from Deloitte Digital's latest B2C commerce research, followed by guided table discussions. Connect with fellow commerce leaders to share your own experiences and hear how others are turning expectation gaps into growth opportunities.
RSVP: https://ops.deloitteconference.com/bridgingthecommercedivideunloc
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