Access and logistics
Access
In order to gain access to the hall for build-up and breakdown periods, space only sponsors and contractors will be required to register themselves using Fira Gran Via's online registration system; please refer to this useful guide on how to register. Once you have successfully registered, you will recieve a confirmation email with your contractor badge.
Contractor badges can be applied for here.
Important notes to remember when accessing the hall:
- Please print your contractor badge before coming onsite, or make sure you have it ready on your mobile device to be shown at the entrance.
- Please note, contractor badges only permit entry to the hall during build-up and breakdown periods, if you need access to the venue during show days, you must purchase a delegate ticket.
PPE
The following PPE (Personal Protective Equipment) must be worn at all times during build-up and breakdown.
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High Visibility Waistcoats.
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Safety shoes - sturdy, closed toe shoes.
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Suitable head protection when working at height or when working around contractors who are working at height.
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Further PPE provision may be required if determined in risk assessment/activity.
Deliveries and shipping
Our appointed Freight, Shipping, Storage & Handling contractor is K&N, who can assist with the following services:
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Unload / Reload of vehicles
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Advanced Warehouse Service (the venue does not receive shipments)
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Material Handling
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Customs Broker (all non-EU shipments need a Spanish importer of the record)
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Return Shipments
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National / International Transport
Before shipping any items to your stand please make sure you get in touch with the official handling company, K&N. You can refer to a quick reference shipping guide here.
They will be happy to solve your doubts and offer their services for reception and delivery or unloading to stand of your materials.
Please note that the venue does not receive, customs clear or store incoming shipments. If you intend to ship goods directly to your stand, you need to be there in order to sign off the delivery note of your transport company. However non-EU shipments need an importer of the record and cannot be consigned directly to the venue, as they will get stuck at customs.
If you need assistance, please contact Chloe & Noah at [email protected].
Please note, that in the interest of safety, only K&N Logistics may operate forklifts and other lifting equipment within the halls.
The warehouse is open to recieve shipments from 1st April 2026.
