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Move In & Move Out

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Must-Know Information 

 

Exhibit Hall Check-in Location 

The Exhibit Hall is located on Level 3 of the Music City Center. During move-in, Exhibitors and their EAC’s must enter the Exhibit Hall via the designated entrance. 

  • EXHIBIT HALL CHECK-IN LOCATIONS (see below map)
    • IMPORTANT: There are TWO different EAC Check-in Desks and they require different check-in actions.
      • Sponsor EAC Check-In Desk: Music City Center, Level 3, outside Hall C in the Level 3 Lobby. Access via the 8th Ave Entrance. You will check in here to receive a wristband – please bring your own high visibility vests.
      • Contractor Entrance EAC Check-in Desk: Music City Center, Level 3, INSIDE the Exhibit Hall by the rear Hall C doors. Access via the Music City Center Contractor Entrance. 
        • This entrance is applicable for anyone coming from the Parking Garage or Loading Dock. PLEASE NOTE: If you come via this entrance, you will need to check in with the Music City Center Venue Security prior to gaining access to the Exhibit Hall. Once inside, you will go to the EAC Check-in Desk by the rear Hall C doors to get checked in by Shoptalk Fall and receive a wristband.
    • Only exhibiting Sponsors with a COI on file and, if relevant, their approved EACs will have access to the Exhibit Hall during move-in and move-out. A Sponsor badge or EAC wristband will be required to access the halls. General Attendees and non-exhibiting Sponsors will not be allowed into the halls during move-in and move-out. Please do not schedule Meetings in your booth spaces for any time outside the designated Exhibit Hall Hours. You will be denied.

 STF26-KBYG-EAC-Desks.png

Only Exhibitors and their approved EAC’s will have access to the Exhibit Hall during move-in and move-out. An Exhibitor badge or EAC wristband will be required to access the halls. General Attendees and non-Exhibitors will not be allowed into the halls during move-in and move-out. 

 

You must wear the proper Personal Protective Equipment (PPE) or you will be denied entry during move-in and move-out. Important – PPE will not be provided; you must bring your own! 

All Exhibitor personnel are required to wear closed-toe shoes and high visibility vest/sash for safety purposes during move in and move out. NO EXCEPTIONS! 
 

If your feet are 6 ft or higher off the show floor, you are REQUIRED to wear a hard hat with a chin strap. 

 

Exhibitor Help (Service Desk)

The Exhibitor Service Desk is where you will find help from Freeman (empty box labels, priority empty labels, and outbound shipping forms), Electrical, Visit (lead retrieval), etc.  

Location of the Exhibitor Service desk inside the Exhibit Hall is at the back of Hall C next to Catering.

 

Floor Managers

We will have multiple Floor Managers walking the Exhibit Hall during move-in and move-out as well as during the show. The Floor Managers are extensions of the Sponsor Logistics team, Event Operations team, Freeman, and Music City Center. They can assist with any on-site issues, missing orders or shipments and will be the quickest way to resolve any issues or questions for Exhibitors.  

 

Exhibit Hall Move-in and Move-out Schedule

Exhibitors and their EAC’s will have access to the Exhibit Hall to install and dismantle their booths at the applicable hours below. In addition, Exhibitors can access the Exhibit Hall early, 8:30 AM on Tuesday and 7:30 AM on Wednesday and Thursday to prepare their booth for the day. Non-exhibiting badge holders will not be granted access to the Exhibit Hall prior to 9:30 AM on Tuesday and 8:30 AM on Wednesday and Thursday. 

 

Move-In 
Date 
Function 
Hours 
PPE  

Sunday, September 27, 2026

MOVE-IN 

Booths 400 sq. ft. Or Larger, Private Meeting Rooms

8:00 AM - 8:00 PM  

PPE Required 

Monday, September 28, 2026

MOVE-IN 

All Booths  

8:00 AM - 8:00 PM

PPE Required 

 

 

Move-Out 
Date 
Function 
Hours 
PPE  
Thursday, October 1, 2026MOVE-OUT3:00 PM - 10:00 PMPPE Required

Friday, October 2, 2026

MOVE-OUT 

8:00 AM - 2:00 PM

PPE Required 



*Exhibitors can purchase priority empty labels to ensure their empties are returned as soon as possible. These are limited and sold first come first serve. To purchase labels in advance please go to Freeman or call Exhibitor Support.  

Labels can NOT be purchased during exhibit hours. 

  

Move-out Reminders

Flooring  

All Exhibitors who brought or provided their own flooring (not ordered with and installed by Freeman) will be responsible for removal. There will be a $1275 charge for any flooring that is left behind and not removed from the space  

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