Name: Shoptalk Fall
Start: 2026-09-29
End: 2026-10-01
Location: Shoptalk Fall

Question 1

Where can I start my profile?

Accepted Answer

You can start your profile on Monday, August 24th.

Question 2

When is the deadline to complete my profile?

Accepted Answer

The deadline to complete your profile is Monday, September 7th at 5pm PT.

Question 3

When will everyone's profiles be shared?

Accepted Answer

All profiles will be shared at the same time on Tuesday, September 8 during Requests stage.

Question 4

What kind of information should I include in my profile?

Accepted Answer

In your profile, you should include information about yourself, such as your background, experience, expertise, and any other relevant details that would help others determine if they want to meet with you. You can select from a range of industry-specific data points, which consists of over 100 options to choose from.

Question 5

How can I indicate my availability for meetings?

Accepted Answer

You can indicate your availability on the platform, or you can default to being fully available, your meetings will be scheduled accordingly. Being available for more time slots increases your chances of scheduling meetings. If you are joining us at a Hosted Retailer & Consumer Brand you must be available for all 16 time slots and will not be able to adjust your availability.

Question 6

Can I change my availability after submitting my profile?

Accepted Answer

Yes, you can change your availability any time until Wednesday 3rd June, 6pm CEST. *If you are a Hosted Retailer & Consumer Brand , you should be available for all 16 Meetup timeslots as part of the Hosted program.

Question 7

What is the requirement for Hosted Retailer & Consumer Brand participants?

Accepted Answer

Hosted Retailer & Consumer Brand participants are required to be available for all 16 time slots, and take up to eight (8), 15-minute onsite meetings with participating sponsors.

Question 8

Can I choose to have non-hosted meetings?

Accepted Answer

Yes, during your registration, you have the option to indicate if you want to participate in Non-Hosted Meetings in addition to your requirement of up to eight (8) 15-minute onsite meetings with participating sponsors (Hosted Meetings). It is recommended to do both Hosted and Non-Hosted Meetings to maximise your Shoptalk experience. However, this is optional.

Question 9

What is the registration and cancellation deadline for Meetup participation?

Accepted Answer

The registration deadline for Meetup participation is Monday, September 14th. Hosted Retailers & Consumer Brands: If you are approved for the Program but become unable to participate even though you are still with your organization, you agree to suggest one or more substitutes from your organization as your replacement in the Program. Acceptance of any substitute is subject to our prior approval via email. If you cancel your participation in the Program and are not able to provide a substitute approved by us, this may result in you being placed on a blacklist that will prevent you from qualifying for the Program for one or more future years. If you cancel your participation in the Program after September 8 - once Shoptalk has begun the meeting selection process via the Platform (as outlined in the Program guidelines) - and are unable to provide an approved substitute from your organisation to attend in your place, Shoptalk reserves the right to charge a one-time cancellation fee of $250. In this case, you will also no longer be eligible for any travel or hotel reimbursement as outlined.

Question 10

When can I start requesting meetings?

Accepted Answer

You can start requesting meetings on Tuesday, September 8th.

Question 11

When is the deadline to complete my meeting requests?

Accepted Answer

The deadline to complete your meeting requests is Wednesday, September 16, at 6pm CT.

Question 12

What is the Requests stage?

Accepted Answer

This is your time to start selecting everyone you are interested in meeting with by marking them as "Relevant" or "Super Relevant" and providing a reason.

Question 13

How should I indicate my interest level for meetings?

Accepted Answer

You should indicate your interest level as either "Relevant" or "Super Relevant." Meeting Requests marked as "Super Relevant" will be prioritized.

Question 14

How many meeting requests should I make?

Accepted Answer

It is recommended to make meeting requests equal to at least 4 times the number of time slots you are available for.

Question 15

Where does the recommended number of requests come from?

Accepted Answer

In order to ensure we will be able to schedule you a complete meeting schedule, we recommend you make a minimum of 4 times the number of time slots you are available for. If you are available for all 16 time slots, that equals 64 selections. This is because only mutual matches during available time slots will become scheduled meetings, and therefore, our algorithm accounts for (1) meeting requests that you make, (2) participant also agreeing to meet with you, (3) prioritisation by both the other party and you (Relevant vs Super Relevant selections), and (4) potential calendar availability/conflicts.

Question 16

Can I select multiple people from the same organization for meetings?

Accepted Answer

Yes, you can select multiple people from the same organisation for meetings. When we run our scheduling algorithm, you will only be scheduled with 1 individual from any organisation.

Question 17

Are there any tools to help with making requests?

Accepted Answer

Yes, you can use Filters to narrow down your search and quickly and efficiently make your selections. Additionally, you can use the quick search on the upper left side.

Question 18

Who should I choose to meet with?

Accepted Answer

Select everyone from an organization you would want to meet and spend 15 minutes with!

Question 19

When can I s tart opting in to meeting requests from people I didn't previously select?

Accepted Answer

You can start opting in to meeting requests from people you didn't previously select starting on Thursday, September 17.

Question 20

What is the deadline to opt in to meeting requests?

Accepted Answer

The deadline to opt in to meeting requests is 6pm CT Monday, September 21st.

Question 21

Why is it important to opt in to meeting requests?

Accepted Answer

Opting in to meeting requests allows you to reciprocate interest and potentially schedule meetings with individuals who have requested to meet with you. The more requests you opt in to, the more meetings you are likely to get. We facilitate meetings based only on meetings that are double opt-in (both parties expressing interest) so please opt-in to every request from someone you’d spend 15 minutes with by marking them as "Relevant" or " Super Relevant".

Question 22

Where are the meetings held?

Accepted Answer

All meetings are held in a dedicated Meetup area on the expo floor.

Question 23

How can I find out where to go for my meetings?

Accepted Answer

You can check the Shoptalk Fall mobile app for your schedule and for the assigned table number for each meeting. The table numbers will indicate where you should proceed for each scheduled meeting.

Question 24

When should I arrive at the Meetup area?

Accepted Answer

It is recommended to arrive at the Meetup area 5-10 minutes before your first scheduled meeting. There is no check-in required, but if you have any questions, there will be a Meetup info desk available.

Question 25

What should I do if the person I'm supposed to meet doesn't show up?

Accepted Answer

If the person you're scheduled to meet doesn't show up, give them 5 minutes' grace. If they still haven't joined the meeting, you can report a No-Show on the Shoptalk Fall mobile app.

Question 26

Are there any guidelines or rules to follow during the meetings?

Accepted Answer

Yes, here are some do's and don'ts: Do join each meeting on time and ensure you stay within the allotted 15 minutes for each scheduled meeting. Do check the table number for each scheduled meeting, as each meeting will be assigned a different table. There is a 5-minute transition time between meetings. Do download the Shoptalk Fall mobile app ahead of your meetings. Do let the organisers know if a solution provider directly reaches out to you about Shoptalk Fall, as they have been instructed not to do so. Don't approach anyone in the Meetup area unless you have a scheduled Meetup meeting with them. Don't enter the Meetup area at any time when you don't have a scheduled Meetup meeting.

Question 27

When will I receive an email to provide feedback?

Accepted Answer

On Friday, October 2nd, you will receive an email inviting you to share your feedback on all aspects of Shoptalk Fall, including your meetings, the Meetup program, Tabletalks (if applicable), networking activities, and the overall event.

Question 28

What are Tabletalks?

Accepted Answer

Tabletalks are peer-group discussions for retailers and brands. They are an awesome way to meet, network with and learn from your peers. These interactive 50-minute small-group discussions focus on the industry’s most pressing challenges and opportunities. Tabletalks bring together 5–8 participants from retailers and brands, carefully matched based on interests, seniority, and other factors, to share insights, tackle key issues, and develop actionable takeaways.

Question 29

Where are the Tabletalks?

Accepted Answer

All meetings are held in a dedicated Tabletalks area and each Tabletalk is assigned a table number (check your schedule on the mobile app for the table number)

Question 30

Who is eligible for Tabletalks?

Accepted Answer

All Retailers & Consumer Brands are eligible for Tabletalks.

Question 31

Is participating in Tabletalks optional?

Accepted Answer

Participating in Tabletalks is optional, but highly recommended for those interested in engaging in meaningful discussions on key industry topics.

Question 32

What information is required for Tabletalks selection?

Accepted Answer

If you are eligible for Tabletalks, you’ll need to select the topics you’re interested in for each session you’re available to attend.

Question 33

When can I start selecting my Tabletalks?

Accepted Answer

You can start selecting your Tabletalks on August 25th.

Question 34

When do the Tabletalks take place?

Accepted Answer

10th June, Wednesday 8:00am - 8:50am 11th June, Thursday, 1:15pm - 2:05pm

Question 35

When will I receive my Tabletalks assignments?

Accepted Answer

You’ll get your Tabletalks assignments on Thursday, 4th June and you must accept them by Friday, 5th June.

Question 36

What do I need to do once I receive my Tabletalks assignments?

Accepted Answer

Once you receive your Tabletalks assignments, you must accept them by Friday 5th June.

Question 37

What happens if I don't accept my Tabletalks assignments?

Accepted Answer

If you don't accept your Tabletalks assignments by the deadline, it may result in your slot being assigned to someone else who is on the waitlist or available to participate.

Question 38

Can I select multiple people from the same organisation for meetings?

Accepted Answer

Yes, you can select multiple people from the same organisation for meetings. When we run our scheduling algorithm, you will only be scheduled with 1 individual from any organisation.

Question 39

Who needs to assign individuals as Meeting Reps?

Accepted Answer

The Sponsor Admin (note:the main point of contact is automatically assigned) must assign individuals from the organisation to act as Meeting Reps.

Question 40

Can you have more than one Sponsor Admin?

Accepted Answer

You can only have one Sponsor Admin (the main point of contact from your organisation). This person is responsible for registration and manages the organisation’s presence on the Meetup platform, including completing the organisation profile and assigning Meeting Reps.

Question 41

When is the deadline to assign individuals as Meeting Reps?

Accepted Answer

The deadline to complete assignments is Friday 15 May at 6:00pm CEST.

Question 42

What requirement must individuals meet to be assigned as Meeting Reps?

Accepted Answer

Individuals must be registered to attend Shoptalk Europe in order to be assigned as Meeting Reps. Only Meeting Reps can make Hosted requests and take Hosted meetings on-site, so it is vital to have them assigned well before this deadline (Friday, 15 May at 6:00 pm CEST) if possible.

Question 43

How many Meeting Reps are recommended per Hosted Meetings?

Accepted Answer

It is recommended to have 1 Meeting Rep per 12 Hosted Meetings (if your organisation has purchased 30 Hosted Meetings, you should assign 3 or more Meeting Reps). There's no limit on how many Meeting Reps your organisation can have.

Question 44

Can an organisation have multiple Meeting Reps?

Accepted Answer

Yes, there is no limit to the number of Meeting Reps an organisation can have.

Question 45

During what period can Meeting Reps complete their profile?

Accepted Answer

Meeting Reps will be able to complete their profiles from Tuesday 5 May at 9:00am CEST until Friday 15 May at 6:00pm CEST.

Question 46

Can the Sponsor Admin complete all the Meetup steps on behalf of my team?

Accepted Answer

The Sponsor Admin can complete the organisation profile and assign Meetings Reps only (note: the main point of contact is automatically assigned). For a colleague to assist with the Meetup process they must be set up as an Assistant during registration. This ensures that they get copied in on all important Meetup email reminders so that they can support throughout the process. The same person can be assigned as an Assistant for multiple people.

Question 47

When can I start my profile?

Accepted Answer

You can start your profile on Tuesday, 5th May.

Question 48

What is the registration deadline for Meetup participation?

Accepted Answer

The registration deadline for Meetup participation is Wednesday, 27th May.

Question 49

What is the request meeting stage?

Accepted Answer

This is your time to start selecting everyone you are interested in meeting with by marking them as "Relevant" or "Super Relevant" in the platform and providing a reason.

Question 50

Why do I have to make requests equal to 4x the amount of meetings that I have purchased?

Accepted Answer

In order to ensure we will be able to schedule you a complete meeting schedule, we need you to submit a minimum of four meeting requests for every timeslot you are available for. This is because only mutual matches during available time slots will become scheduled meetings, and therefore, our algorithm accounts for (1) meeting requests that you make, (2) participant also agreeing to meet with you, (3) prioritisation by both the other party and you (Relevant vs Super Relevant picks), and (4) potential calendar availability/conflicts.

Question 51

Any there any tools to help with making selections?

Accepted Answer

Yes, you can use Filters to narrow down your search and quickly and efficiently make your selections. Additionally, you can use the quick search on the upper left side.

Question 52

When can I start opting in to meeting requests from people I didn't previously select?

Accepted Answer

You can start opting in to meeting requests from people you didn't previously select starting on Monday, 1st June.

Question 53

If I'm participating in both Hosted and Non-Hosted Meetings, should I also opt in to Non-Hosted Meeting requests?

Accepted Answer

Yes, if you're participating in both Hosted and Non-Hosted Meetings and you have received Non-Hosted Meeting requests, it is recommended to opt in to those requests as well. Meetings are facilitated based only on the meeting requests you made previously and requests you opt in to. *please opt-in to every request from someone you’d spend 15 minutes with

Question 54

Any there any guidelines or rules to follow during the meetings?

Accepted Answer

Yes, here are some do's and don'ts: Do join each meeting on time and ensure you stay within the allotted 15 minutes for each scheduled meeting. Do check the table number for each scheduled meeting, as each meeting will be assigned a different table. There is a 5-minute transition time between meetings. Do download the Shoptalk Europe mobile app ahead of your meetings. Do let the organisers know if a solution provider directly reaches out to you about Shoptalk Europe, as they have been instructed not to do so. Don't approach anyone in the Meetup area unless you have a scheduled Meetup meeting with them. Don't enter the Meetup area at any time when you don't have a scheduled Meetup meeting.

Meetup FAQs

Retailers & Consumer Brands

Complete Your Profile

Request Meetings

Opt-In to Requests

Onsite

Feedback

Tabletalks

Paid Ticket/General

Complete Your Profile

Request Meetings

Opt-In to Requests

Onsite

Feedback

Meeting Reps

Sponsor Admin

Complete Your Profile

Request Meetings

Opt-In to Requests

Onsite

Feedback

Email updates

Meetup FAQs

Retailers & Consumer Brands

Complete Your Profile

Where can I start my profile?

When is the deadline to complete my profile?

When will everyone's profiles be shared?

What kind of information should I include in my profile?

How can I indicate my availability for meetings?

Can I change my availability after submitting my profile?

What is the requirement for Hosted Retailer & Consumer Brand participants?

Can I choose to have non-hosted meetings?

What is the registration and cancellation deadline for Meetup participation?

Request Meetings

When can I start requesting meetings?

When is the deadline to complete my meeting requests?

What is the Requests stage?

How should I indicate my interest level for meetings?

How many meeting requests should I make?

Where does the recommended number of requests come from?

Can I select multiple people from the same organization for meetings?

Are there any tools to help with making requests?

Who should I choose to meet with?

Opt-In to Requests

When can I s tart opting in to meeting requests from people I didn't previously select?

What is the deadline to opt in to meeting requests?

Why is it important to opt in to meeting requests?

Onsite

Where are the meetings held?

How can I find out where to go for my meetings?

When should I arrive at the Meetup area?

What should I do if the person I'm supposed to meet doesn't show up?

Are there any guidelines or rules to follow during the meetings?

Feedback

When will I receive an email to provide feedback?

Tabletalks

What are Tabletalks?

Where are the Tabletalks?

Who is eligible for Tabletalks?

Is participating in Tabletalks optional?

What information is required for Tabletalks selection?

When can I start selecting my Tabletalks?

When do the Tabletalks take place?

When will I receive my Tabletalks assignments?

What do I need to do once I receive my Tabletalks assignments?

What happens if I don't accept my Tabletalks assignments?

Paid Ticket/General

Complete Your Profile

When is the deadline to complete my profile?

When will everyone's profiles be shared?

What kind of information should I include in my profile?

How can I indicate my availability for meetings?

Can I change my availability after submitting my profile?

Request Meetings

When can I start requesting meetings?

What is the requests stage?

How should I indicate my interest level for meetings?

How many meeting requests should I make?

Where does the recommended number of requests come from?

Can I select multiple people from the same organisation for meetings?

Are there any tools to help with making requests?

Who should I choose to meet with?

Opt-In to Requests

Why is it important to opt in to meeting requests?

Onsite

Where are the meetings held?

How can I find out where to go for my meetings?

When should I arrive at the Meetup area?

What should I do if the person I'm supposed to meet doesn't show up?

Are there any guidelines or rules to follow during the meetings?

Feedback

When will I receive an email to provide feedback?

Meeting Reps

Sponsor Admin

Who needs to assign individuals as Meeting Reps?

Can you have more than one Sponsor Admin?

When is the deadline to assign individuals as Meeting Reps?

What requirement must individuals meet to be assigned as Meeting Reps?

How many Meeting Reps are recommended per Hosted Meetings?

Can an organisation have multiple Meeting Reps?

During what period can Meeting Reps complete their profile?